JIALINGHANG ELECTRONIC CO.,LTD.

professional led lighting supplier

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FAQ
1. How To Get Quotation 
After browsed our website, if you are interested in any item, you can send inquiry here.
Our sales team will contact you in 24 hours. 
 
2. Payment Terms 
A. T/T in advance 
1). new customer
2). small order or sample order
3). air shipment
B. Deposit 30%,T/T the rest before shipment, for reliable customer
 
3. Warranty
2 Years and 3 years warranty.the broken lights will be replaced and the new lights will be sent to you together  with your next order, depend on detailed situation.
 
4. Quality control
 100% of the lamps will be tested and keep lighting for 24 hours to test its quality reliability , resist voltage test of AC85-265v makes sure compatible for both 110v and 277v. Each lamp should pass QC procedures before ship to customer.
 
6.Shipment 
A. Expresss for sample orders, Such as DHL,UPS, TNT, FEDEX etc. The dispatch time is about 3-7 working days.
B. Sea shipment for volume orders,the most economic shipping method

7.How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less  than 0.5%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.